March 2023
Ekiva understands that the lines between telecom, tech companies, and hyperscalers (large cloud computing companies) are becoming increasingly blurred. They offer a new operational model to help telecom operators stay at the forefront of technology without overinvesting in infrastructure and minimizing the risk of becoming obsolete.
Ekiva is leading the way in transforming the telecom industry. They are helping telcos become more agile, responsive to market changes, and customer-centric by implementing delayering, a complex but essential process. Their expertise ensures that each telecom company’s delayering process is tailored to its unique needs, ultimately making the telecom industry more efficient and customer-friendly.
In a significant development for the telecommunications industry, Ekiva is introduced as an innovative company aiming to redefine the way operators and enterprises establish connections and communicate. Ekiva’s primary focus is on delivering network, platform, and solutions as services, revolutionizing the traditional operator model by eliminating silos and enhancing service layers.
The telecommunications sector has long deliberated the ideal structure for technology and operations within telecommunications companies (telcos). Ekiva recognizes the growing importance of adopting a platform business model to enhance value creation and competitiveness. Delayering, a concept with a long history, has become particularly relevant as the preferred means to shift from isolated structures to more agile, customer- centric, and technologically savvy organizations.
In essence, delayering is the process of restructuring a telco’s organization into a layered approach, – be it software-hardware virtualisation or containerised way of writing codes evolving the services layers improving customer experiences with revenue driving applications. This design also enables Ekiva’s solution to be remotely updated and upgraded to the latest generation of communications technology. Ekiva’s solutions are autonomous, not automated, and are managed from the edge, resulting in a more cohesive and efficient operation.
Ekiva’s primary goal is to simplify the telecommunications landscape, acknowledging the inherent complexity due to each business’s unique evolution. To achieve this, Ekiva leverages expertise from global ecosystem partners to create a strategic roadmap for a seamless delayering process. This approach not only improves the efficiency of delayering but also enhances market advantages, accountability, and transparency.
The traditional telco structure, typically centered around specific technologies or services like voice, data, and wireless, is evolving into a more intricate model. Ekiva firmly advocates adopting a services-based business model to unlock greater value. Delayering is a fundamental step in this transformation, breaking down the silos that have led to disjointed customer experiences, inefficient resource utilization, and limited innovation capabilities.
Ekiva’s delayered structure consists of three primary services layers:
Ekiva’s delayered approach not only enhances efficiency but also keeps pace with technological advancements. Emerging technologies like software-defined networking (SDN) and open radio access networks (ORANs) have driven the virtualization and delayering of network technology stacks, realizing the full potential of Ekiva’s solutions for 5G and beyond.
The telecommunications landscape is undergoing rapid changes, characterized by increasing infrastructure fragmentation and a growing need for cloud infrastructure management. Ekiva’s delayered structure empowers telcos to efficiently manage cloud infrastructure, by deploying their MEC (Multi-access edge cloud) cloud solutions, on a private or public domain or a combination of both. Several companies, including PCCW Global’s Console Connect, Verizon, and AT&T, have made significant strides in adopting a platform-based business model through delayering.
Ekiva recognizes the blurred boundaries between telcos, tech companies, and hyperscalers, and has developed a new operational model to help operators stay at the forefront of the technology revolution without the risk of over exposure to infrastructure CAPEX and mitigating the risk of rapid disintermediation.
Delayering is a complex yet essential journey, and Ekiva is committed to guiding telcos through this transformation. While no two delayering processes are identical, Ekiva’s expert team ensures a well-structured and well-executed delayering process tailored to each telco’s unique requirements.
Ekiva is poised to lead the telecommunications industry into the future, enabling telcos to effectively compete with tech players who have already embraced delayering, thereby achieving greater agility, faster speed to market, and enhanced customer-centricity.
This layer configures and provides the various verticalized solutions by use-cases, be it the oil & gas industry, agriculture, retail, healthcare and more. This delivers the customer solutions for MNO’s, which in turn drive improved customer experiences, an uplift in revenues, better customer service, facilitated billing and support activities. It is organized by customer segments and their products, covering everything from rate plans to cybersecurity solutions.
This layer manages services and platforms, drawing on various resource domains. It is where the benefits of delayering become evident, allowing services such as customer service, facilitating billing and support activities. It is organized by customer segments and their products, covering everything from rate plans to cybersecurity solutions
This layer provides the whole MNO network or an enterprise private network, encompassing components like core-edge functions, cell sites, transmission/backhaul and data centres, providing essential underlying connectivity functions that are uniquely provided as a managed service.
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